Schlage Commercial CTE-MTB11-B CTE Mullion Reader Kit with Mobile Enabled Multi-Technology
Schlage Electronics CTE-MTB11-B CTE ENGAGE Single Door Controller with Mobile Enabled Multi-Tech Mullion Reader Kit, Direct RS-485 Connection, 125 kHz Proximity Card, 13.56 MHz Smart Card, FIPS 201-2 Compliant, Black
The CTE is an ENGAGE™ enabled single opening controller that allows perimeter and common area openings to be managed in a single system along with Schlage Control® Mobile Enabled Smart Locks, NDE cylindrical and LE mortise wireless locks. It is ideal for multifamily, commercial mixed use and retail store front applications. The CTE is designed to work with a Schlage® mobile enabled multitechnology credential reader and interface with an electrified lock, electromagnetic lock, electric strike, automatic operator, or exit device to control an opening. The CTE single door controller is designed for flexibility and can be managed with ENGAGE™ web and mobile apps or with one of our Physical Access Control Software (PACS) provider systems.
- Enables around the door solution with ENGAGE functionality
- Built-in Bluetooth® and Wi-Fi®
- Complete with Schlage reader (required reader interface RS-485)
- No-Tour capable
- Flexible connectivity options: manage with ENGAGE web and mobile apps or with a PACS provider
- Inputs: door position (DPS), request to exit (REX), request to enter (REN), remote release (REL)
- Outputs: lock relay, alarm relay, auxiliary (Aux) relay
- Input Power: 12 or 24 VDC or Power over Ethernet (PoE/PoE+)
- Provides DC output power and dry control contacts
Return and Refund Policy
Thank you for shopping at Golden Locks Inc.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Return, Cancellation & Special Order Policy
Golden Locks Inc. sells professional door hardware, security products, and custom-configured items.
Due to the nature of these products, the following policies apply to all purchases made through our website or store. By placing an order with Golden Locks Inc., the customer agrees to the terms outlined below.
Order Changes & Cancellation Policy :
• Customers may request order changes, modifications, or cancellations within 24 hours of placingnan order.
• Requests must be submitted by email to CS@GoldenLocksinc.com.
• After 24 hours, the order may already be processed, allocated from inventory, submitted to thenmanufacturer, entered into production, or prepared for shipment.
• Orders canceled after 24 hours are subject to a minimum 25% restocking and processing fee.
• Golden Locks Inc. reserves the right to refuse cancellation if the order has already been shipped, manufactured, customized, cut, keyed, or assembled.
Custom Orders / Special Orders (Non-Cancelable & Non-Returnable)
• Many products sold by Golden Locks Inc. are custom-configured or special-ordered directly from manufacturers.
• Examples include Emtek configured hardware, Hoppe multipoint trim sets, special finish hardware, multipoint lock components, keyed cylinders, and custom door hardware configurations.
• Once these orders are submitted to the manufacturer, they cannot be canceled, returned, or refunded.
Standard Return Policy (Stock Items Only)
• Return request must be submitted within 30 days of delivery.
• Product must be unused, uninstalled, and in original packaging.
• Approved returns are subject to a 25% restocking fee and deduction of original shipping costs.
• Customer is responsible for return shipping costs.
Non-Returnable Products
• Custom or special-order hardware
• Emtek configured products
• Hoppe trim sets and multipoint hardware
• Keyed locks or cylinders
• Cut keys
• Electronic locks once powered or installed
• Safes once delivered or installed
• Clearance or discounted items
• Items showing signs of installation
Shipping Claims (Damage or Missing Items)
• Customers must inspect shipments immediately upon delivery.
• Claims for damage, missing parts, or incorrect items must be reported within 48 hours of delivery.
• Customers must provide photos of the product, packaging, and shipping label.
Chargebacks & Payment Disputes
• Customers agree to the policies stated on this page when placing an order.
• Golden Locks Inc. may provide order confirmations, shipping confirmations, tracking information, and policy acceptance records to payment processors in the event of disputes.
Return Authorization Required
• All returns require a Return Merchandise Authorization (RMA).
• Unauthorized returns may be refused.
Product Page Notice (Recommended)
• This product may be custom ordered or configured to your specifications.
• Orders may only be canceled or modified within 24 hours.
• After 24 hours a 25% restocking fee applies.
• Custom and special-order items are non-cancelable and non-returnable once processed.
Contacting Us
Please contact us with as much information about your return request as possible. We will need:
- Your order ID.
- First and last name.
- Phone number : +1-800-385-7725
- The items you wish to return (if your order contains multiple items.)
- The reason for your return.
- Any relevant return details or images.
- By visiting this page on our website: https://goldenlocksinc.com/pages/contact-us
Not providing this information may delay your return.
Please email us at CS@GoldenLocksinc.com to authorize a return.
Return Address
Golden Locks Inc.
16371 Gothard Street, Suite G
Huntington Beach, CA 92647
United States
