Rekeying refers to the ability to change a lock so that a different key may operate it. Rekeying is done when a lock owner may be concerned that unauthorized persons have keys to the lock. Rekeying is a process of changing the pin configuration of the lock so a new key will function while the old one will not.
In addition to rekeying locks for security many home owners choose to rekey locks for convenience. There are several reasons you may choose to rekey the locks on the doors in your home, place of business, or other secure location. Some of the more common ones include moving into a new place, losing a key, loaning out a key and not getting it back, or wanting to have different keys for your front, back and side door. One way to reduce confusion and key weight of many keys on your key ring is to have all of your exterior locks rekeyed to use the same key.
- 2 Keys and 1 key ID card included with each rekeyed cylinder
Return and Refund Policy
Thank you for shopping at Golden Locks Inc.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Return, Cancellation & Special Order Policy
Golden Locks Inc. sells professional door hardware, security products, and custom-configured items.
Due to the nature of these products, the following policies apply to all purchases made through our website or store. By placing an order with Golden Locks Inc., the customer agrees to the terms outlined below.
Order Changes & Cancellation Policy :
• Customers may request order changes, modifications, or cancellations within 24 hours of placingnan order.
• Requests must be submitted by email to CS@GoldenLocksinc.com.
• After 24 hours, the order may already be processed, allocated from inventory, submitted to thenmanufacturer, entered into production, or prepared for shipment.
• Orders canceled after 24 hours are subject to a minimum 25% restocking and processing fee.
• Golden Locks Inc. reserves the right to refuse cancellation if the order has already been shipped, manufactured, customized, cut, keyed, or assembled.
Custom Orders / Special Orders (Non-Cancelable & Non-Returnable)
• Many products sold by Golden Locks Inc. are custom-configured or special-ordered directly from manufacturers.
• Examples include Emtek configured hardware, Hoppe multipoint trim sets, special finish hardware, multipoint lock components, keyed cylinders, and custom door hardware configurations.
• Once these orders are submitted to the manufacturer, they cannot be canceled, returned, or refunded.
Standard Return Policy (Stock Items Only)
• Return request must be submitted within 30 days of delivery.
• Product must be unused, uninstalled, and in original packaging.
• Approved returns are subject to a 25% restocking fee and deduction of original shipping costs.
• Customer is responsible for return shipping costs.
Non-Returnable Products
• Custom or special-order hardware
• Emtek configured products
• Hoppe trim sets and multipoint hardware
• Keyed locks or cylinders
• Cut keys
• Electronic locks once powered or installed
• Safes once delivered or installed
• Clearance or discounted items
• Items showing signs of installation
Shipping Claims (Damage or Missing Items)
• Customers must inspect shipments immediately upon delivery.
• Claims for damage, missing parts, or incorrect items must be reported within 48 hours of delivery.
• Customers must provide photos of the product, packaging, and shipping label.
Chargebacks & Payment Disputes
• Customers agree to the policies stated on this page when placing an order.
• Golden Locks Inc. may provide order confirmations, shipping confirmations, tracking information, and policy acceptance records to payment processors in the event of disputes.
Return Authorization Required
• All returns require a Return Merchandise Authorization (RMA).
• Unauthorized returns may be refused.
Product Page Notice (Recommended)
• This product may be custom ordered or configured to your specifications.
• Orders may only be canceled or modified within 24 hours.
• After 24 hours a 25% restocking fee applies.
• Custom and special-order items are non-cancelable and non-returnable once processed.
Contacting Us
Please contact us with as much information about your return request as possible. We will need:
- Your order ID.
- First and last name.
- Phone number : +1-800-385-7725
- The items you wish to return (if your order contains multiple items.)
- The reason for your return.
- Any relevant return details or images.
- By visiting this page on our website: https://goldenlocksinc.com/pages/contact-us
Not providing this information may delay your return.
Please email us at CS@GoldenLocksinc.com to authorize a return.
Return Address
Golden Locks Inc.
16371 Gothard Street, Suite G
Huntington Beach, CA 92647
United States
